"Staff: The front desk and housekeeping were great! They were responsive, and extremely proactive in any support. However, dialling from the room to the Operator "0" was quite the opposite. They were quite passive aggressive in their tone and did not want to help. Everything was a "no." For context, I stayed in a Queen room, and missing from the room was a chair, and a luggage bench, so I asked for these items, especially when the photo depicted these items. It would have been also nice to have...