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The Quarters, an Ascend Collection Hotel

3.5 star property
Travelers can soak in the spa tub, swim in the outdoor pool, or venture to Wyrrabalong National Park from this peaceful retreat near natural attractions

Choose dates to view prices

The Quarters, Ascend Hotel Collection sits close to Wyrrabalong National Park, offering a peaceful escape with both a spa tub and outdoor pool. Guests can enjoy local cuisine for breakfast, use the free in-room WiFi, and plan excursions to nearby Crackneck Lookout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is SAR 452
SAR 498 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments

The front desk is open Monday to Thursday (9:00 AM – 4:00 PM), Friday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – noon)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately AUD 10 to 36 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does The Quarters, an Ascend Collection Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at The Quarters, an Ascend Collection Hotel?

As of 22 Jumada I 2026, prices found for a 1-night stay for 2 adults at The Quarters, an Ascend Collection Hotel on 14 Jumada II 2026 start from SAR 452, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Quarters, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Quarters, an Ascend Collection Hotel?

Check-in start time: 2 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at The Quarters, an Ascend Collection Hotel?

Check-out is at 10 AM.

Where is The Quarters, an Ascend Collection Hotel located?

Situated near the beach, this motel is 0.3 mi (0.5 km) from Wyrrabalong National Park and 1.7 mi (2.8 km) from Crackneck Lookout.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 282 out of 589 reviews
Rating 8 - Good. 225 out of 589 reviews
Rating 6 - Okay. 65 out of 589 reviews
Rating 4 - Poor. 11 out of 589 reviews
Rating 2 - Terrible. 6 out of 589 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Amenities
Parking was excellent. So happy with the rooms, staff and pretty much whole experience. Our family had a great time and we’d love to come back for another stay in the future!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Pool area beautiful and relaxing as well as fun for kids.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ARTHUR

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely and Utterly Amazing Property and Perfect Location. Clean, Tidy and All the Amenities and Services One Could Ask For at Your Doorstep. Huge Thankyou to Donna and Her Team For Goung Above & Beyond at Out Every Request and Making Our Stay One to Remember !!! … Hugely Recommend the Quarters !!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous getaway, handy location, boutique food and wellness onsite, excellent beds
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Kerri-Ann

Room clean and bed was fantastic but spa not working, accessibility issues re: parking. Sound proofing could be improved.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, helpful staff, and clear out-of-hours check-in procedure.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean good location
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Michael

Room was spacious, comfortable and super clean. The small let down was the room did not have any bathroom towels. We arrived during their closing hours, so we weren’t able to notify staff for
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great renovated and reasonably priced hotel/motel. My wife and I enjoyed our midweek break here. Rooms have a modern fit out and central grassy area is great for relaxation!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, very comfy bed, would definitely stay here again.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Katherine

Liked: Cleanliness
Hot tub was a primary consideration for booking and was not working. Room (301) was a box located next to the utilities storeroom and only window opened onto the main walkway. Decor was nice but we could not use the room for relaxing as we’d intended.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

bree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the staff were very helpful and accommodating, highly recommend staying here
Stayed 1 night in Nov 2023
Verified

8/10 Good

Kiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation, nice and clean. Spacious rooms, with modern decor
Stayed 1 night in Mar 2025
Verified

6/10 Okay

HOI SHAN

Liked: Cleanliness, staff & service
Overall not bad, but could have better quality at this price. The room is smaller than expected, the bed and pillow are too soft, but great service.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Dianne

Liked: Cleanliness
Room 301, a corner standard king room. Comfortable bed. Room in need of refurb and reconfiguration to make better use of relatively large space. Bathroom could easily accommodate a separate shower and larger vanity rather than have the shower over the bath which flooded the floor due to the inadequate screen and the shower head which needed to be pulled out as far as possible so that water fell into bath rather than onto the wide horizontal tiled area at end of bath. Quite disappointing considering price of $637 for 2 nights.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully renovated, clean and spacious rooms. Our kids also enjoyed the lagoon style pool. The facility also offers onsite restaurant, cafe, spa and flower shop.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest photo's , beautiful property and great dining options on-site.! Very clean, and comfortable!!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
Pool doesn’t open til 9am so have 1 hour to enjoy it before checking out. Pay top dollar for pool use on day of checkout we are limited. But it a small motel. 8am would be much better. Says no pool towels but we do have towels!? Taps falling apart basin cracked. Bathroom outdated. Food great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tanmay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family and toddlers. Good to have coffee shop and restaurant in the premises. Water play area and hot tub are the wins!!!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room. Beautiful decor. Friendly staff.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Keryn

Liked: Cleanliness, staff & service
Room nicely decorated. Bed was comfortable, sheets clean. Bathroom clean. But, on arrival, when I took my shoes off my feet felt sand on the floor. Floor looks like it could do with a good vacuum and mop. Also base of the small table was filthy. Fridge is inadequate. Hardly kept my 2 x 600ml water bottles cold. Had to buy ice and an esky to keep ice creams and yoghurt cold. And a couple of small plates and bowls to go with the cutlery supplied would be good. I gift you the small bowl I purchased.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst it was only for one night, my stay was great. Very comfy bed, lovely outlook, lovely gardens, easy to park, and so tranquil. And communication with the reservations team was easy and professional. Highly recommend!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place with awesome staff. I had pretty low expectations going in but was pleasantly surprised by the place. The size of the rooms and bathrooms were pretty clean. The pool are was alright. Its not near the hustling bustling area like Terrigal but its in a quite area.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely night stay

We booked a king and received a twin double but the room was clean and it was a lovely space for a romantic night away. They were accomodating with a later check out, so we could enjoy their lovely pool.
Stayed 1 night in Feb 2024