"Hire car sat nav took me to the wrong place, found correct place an hour later, parked car behind building, and put code into main door, entered building, noticed there was no key safe outside my apartment door, the only key safe was by a store cupboard, so I entered the same code into that key safe and after trying the key in the apartment door lock, I realised this key would only fit the store cupboard, both me and my wife tried calling the phone number that I had, and after many attempts I...