"The staff in checking was not welcoming at all. Very dismissive which I thought was very odd for a hotel that was claiming to be luxury. Not a curated experience at all. Rooms very fine but the bathroom was very dated for that price point. Door hinges were rusting and there were water stains on the light fixtures. Was expecting a much higher end experience at that price point. Won’t be coming back"

"Everything in this place was basically the landlord special covered up paint metal on the room. Nothing was ever easy with them. It was always a hassle to get our room cleaned or even to get towels because they only do every other day service when we asked to have our room cleaned the day before we left. They told us that they would try, but there wouldn’t be any promises. Also, if you plan to be out most of the day there’s a pretty good chance that they won’t get to your room elevators are...

"Garbage needs to be placed outside hotel room"

"Staff was amazing and always helpful and prompt. Beach view was great, beds were comfortable. AC options were great!"

"The staff of the hotel was very friendly in the lobby and room service. The rooms were very clean. One of the older valet men was extremely rude and combative. He almost made me feel as if I owed him something to work. He ignored me while waiting to get my vehicle and still ignored me once I was politely asking him if he had heard me and was needing anything from me. The hotel was beautiful and very central and in walking distance to a lot in Waikiki."

"No view of beach due to seal birth. Entirely excusable & we approve. Could not have dinner either night as sold out due to small dining area. Would stay there again on subsequent visits. "