Find hotels in Fontscaldes from SAR 198

"Helpful staff"

"Rooftop pool"

"DO NOT STAY HERE! We arrived at 5:15 for the designated 5:00 check in time. The entire office was locked up. We called the phone number 5 times with no answer. Finally, someone came outside and told us that they had sent us info on how to access "after hours" keys. After hours? It was 5:15. The girl told us check in was only from 4-5, despite their own website saying 5. We walked up 3 steep floors to our room, no elevator. The whole stairway reeked of weed. There was a pile of mouse droppings outside the front door. We opened our door to the filthiest place. Clumps of pet hair, dirty linens, unmopped floors, dog pee stains on the couch, etc. We honestly spent an hour finding a new hotel and then left. We never even checked in as the girl said to do it in the morning. I contacted Expedia for help. They also couldn't reach anyone. We went back the next day to tell the hotel front desk what had happened. The girl was very nice and said the manager would reach out. That never happened. It is a non refundable hotel and now I know why. They have zero intention of making it right. "

"The room smelt very strongly of sewage, upon telling staff they said it was normal when it rains, and not offered another room. The next day the smell was still there even though a cleaner had been the previous day with chemicals. We asked if we could leave and be refunded the remainder of the stay, but they said a refund wouldn't be granted (though we were given a bottle of wine). I would not stay again as the room was not at all fit for purpose and it ruined our holiday."

"Great Breakfast. Nice location."

"Couldn’t reccomend this hotel more! I booked last minute for 2 nights after missing a flight. The whole hotel is incredible. From the staff to the food everything was perfect. I am coeliac and was looked after brilliantly in the restaurant. Will definitely be back!"

"A used sanitary product was found in our room when we arrived that was not ours, staff were made aware and could not have cared less which made us question the cleanliness of the room and whether the sheets had even been changed due to this and the thick layer of dust in the room Food was beyond poor we stopped eating from the hotel, staff would not let you into the dining area without a room card despite them having a sheet of room numbers and names, and the wristbands you are made to wear Internet had no connection Hotel also accepted 3 large groups of 40+ school kids during our stay which was extremely off putting Environment was chaotic, there were queues to get into the dining area and kids running riot every time you went in Storage in the rooms was also limited there was no where to put suitcases as they do not fit under the bed and rooms were extremely noisy (potentially due to the large groups of school kids)"

"Very comfortable rooms , but no amenities, except 2 bottles of water for a 4 nights stay ."

"Great location and good breakfast to start the day"