Find all hotels by Independent in Folsom, CA

"Great hotel"

"Stayed on a Wednesday (3/18) You get what you pay for. But this one is well below. First off, TV did not work, with kids this is a terrible situation. Then the main room light did not work. This is cheap appliance that could have been swapped. There was a weird bug in the bathroom ceiling. Time to call pest control. The bathroom did not even have a toilet paper holder. When calling the front desk, Sahid said that "no TV's were working" due to the network. BS. I asked at least other 4 guests and their TV's were working. When confronting Sahid the next morning about that lie, Sahid said that "they were sold out" so he could have not swapped our room. When I asked Sahid to talk to their manager, Sahid said he was not available. Another lie. Besides the hotel lack of working items, Sahid stares at his phone and barely looks at the customer in front of him. Gen Z issue maybe? Who knows...But Sahid definitely needs re training."

"Great"

"The rooms were nice and tidy"

"Comfortable, clean, great location, great amenities "

"The staff was exceptional. The room was clean and nice."

"The Hotel is nice and very clean. The staff is so polite. The room is large. The only issue is the parking. No self parking and very expensive to parking at the property."

"Everything was ok besides the fact that the carpet was still wet from a previous cleaning and the heater was left on a blazing 84 degrees before I arrived."

"The hotel room was really nice and accommodating. I will definitely book here again."