"All levels of the hotel team were exceptional! Friendly and always willing to go above and beyond. The room was spacious, clean and the bed was very comfortable. Breakfast and dinner were yummy and always delivered with a smile. We plan to return in the new year. No need to go anywhere else. Much thanks from Canada! "

"Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice "

"Nice hotel, in a great location. Staff are friendly and helpful. Would recommend. "

"Close to Gatwick, comfortable room"

"Very clean and tidy. Staff friendly "

"Excellent all around "

"L'emplacement est IDÉAL et l'hôtel est très propres, les lits sont confortables et le petit-déjeuner est délicieux. Le personnel est très sympathique et avenant. Toutefois, les meubles sont vieux, l'extérieur manque de peinture, les fenêtres étaient sales, Le plancher de notre chambre était très croche et recouvert de tapis comme solution de rechange à un problème de structure du bâtiment. Nous recommandons quand même car nous avons apprécié malgré la vieillesse du bâtiment. "

"Excellent customer service given the price"