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"Amazing place, beautiful scenery. If you stay here I’d recommend warm pjs and some rain boots if you decide to explore the waterfalls. I stayed with my 3 and 5 year old and they loved it. The staff were amazing, very welcoming and helpful. If you want to disconnect from technology, this is the spot!"

"Property doesn't allow late check in."

"Love this place , excelent customer service "

"Great place to stay everybody was extremely nice. I recommended to friends and family."

"Hermoso Hotel La piscina súper limpia y espaciosa. Las habitaciones cómodas, el desayuno variado , rico y el personal del Hotel, lo mejor de todo Amables , efiecientes y cálidos"

"Estuve 4 n9ches en el hotel mi experiencia fue maravillosa la atención desde que llegas es muy agradable muy profesional y respeto la habitación super espectacular con un jacuzzi super espectacular 👌 en general el hotel muy bueno gracias gracias"

"Good hotel good location ok breakfast but really good coffee"

"Absolutely incredible! Staff was very attentive and caring to every detail, including reserving tours and preparing meals ahead of time for us. Food was delicious every time, spa was relaxing. The view is stunning, i just can’t say just how much we enjoyed staying here! We were at the villa master suite (tucan). We also had the couples massage and enjoyed all the pools other than just our private one. We booked a coffee tour through the hotel and it was incredible! We had 2 drivers throughout our stay that were very respectful, friendly and knowledgeable!"

"There is really no reason to leave to eat. The food at Basto is divine. The staff are friendly and service is excellent. The Spa and staff are skilled and friendly. I loved everything about my stay. I brough binoculars to see wildlife but never needed them. I felt like snow white. The birds would come every morning and sing on my patio. "