"The room was spacious and spotlessly clean. The staff were attentive, helpful and friendly. The air conditioning was very easy to control and efficent. I did not take breakfast but did have the famous cream tea and it was spectacular."
"As usual, we stayed over one night to catch our next flight to Grand Cayman in the morning.
Our room was a generous sized king. The room and bathroom were spotlessly clean. The bathroom fittings were all of excellent quality and perform perfectly. I did report that the mattress was at its end of life and the concierge thanked me for informing him."
"Small room but very clean, and at the height of a heatwave the air conditioning was excellent. Basement room very cool and quiet. Excellent location for Victoria stations."
"Friendly arrival and check in by staff who offered us sheets for our bedding due to heatwave (duvets would be too warm). Fan in the room kept it cooler.
Very clean rooms and main areas.
Excellent time spent there - I would highly recommend the hotel and would definitely book again. Thank you."