Search B&B in Ferryhill

"Nice friendly hotel really really good breakfast and relaxing breakfast area. Nothing was too much trouble. Would recommend."

"Staff refused to let us store food temporarily or use the microwave, saying it was “for breakfast only.” The response was a scripted, corporate line rather than any kind of reasonable customer service. We were travelling with two children under five and simply needed to heat food for one minute in the evening... a very small, practical request that was refused on what seemed like an arbitrary rule. It wasn’t the rule itself so much as the complete lack of flexibility or common sense. Good hospitality is about helping guests, especially families, not hiding behind rigid policies for situations that would take literally one minute to accommodate. The experience left us feeling unwelcome and poorly treated."

"Breakfast was good. Rooms are poor quality, very old. Things broken in the rooms and nothing staff can do about it but say sorry. The spa is good but restricted to just one hour and also restricted to just the pool, can’t use the nice spa pool without paying another £70 per person per day so be aware of that. The hotel location is good, walkable to the park and ride and each to get into the centre etc. "

"Excellent staff. Superb dinner. Comfortable clean room.Excellent value for money."

"Excellent fresh breakfast selection "

"Very nice and central place we had dinner and breakfast included food was great very friendly staff and plenty of parking"

"Friendly helpful staff, clean room, comfy big bed. Breakfast choice was reasonable. "

"It was very convenient location and many shops around and great stay"

"Always a fantastic experience staying in the Dekota. Very professional staff and service is brilliant. Luxury throughout the hotel. Breakfast is very good variety. "