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"The room is very nice, bright, neat and chic. The best part is the the shower room is separated from the toilet. The breakfast is full of choices. Highly recommended! "

"Very nice place to stay for few days"

"Staff very helpful despite very limited English and our very very poor Chinese."

"Nice hotel. Great location. I wish I had more time there."

"This is a hotel located smack in the middle of Hualien, close to most amenities and sights. The restaurant buffet is magnificient, providing a great variet of dishes involving fresh seafood and local produce. The staff is helpful and friendly. The rooms are spacious and the toilets have bidets, which is quite nice."

"專業的櫃台太太竟還會法文也太強。 三樓有個頂樓可看山景很👍 超值的飯店房間還有小書桌可讀書太合我心意。大力稱讚打掃人員，上上下下的三層樓，每個空間角落都好乾淨，請加薪😄。"

"Amazing foodzbeds , clean, would stay again"

"Clean facility in a convenient location. Staff was friendly and efficient. Great value!"

"This is our ( a group of 3 couples) first time staying in a Kindness Hotel. As the name suggests, the whole hotel's provision and arrangement are full of "kindness". I'm impressed by the variety of food items in the breakfast buffet. Believe it or not the latte coffee is better than SB and their ice cream is better than the one we bought from an ice cream shop. There's abundant provision of quality toothpicks, serviettes, wet towels. For 2 nights we chose to take the "snacks " provided from 7-9 pm instead of having dinner outside since we are not big eaters. The rooms are bright, clean and tidy with ample provision of toilet paper. (We stayed in a Taipei hotel a few days later. That hotel did not even provide one spare roll of toilet paper.) There is also free laundry facility. We would definitely book again in the future. Thanks a lot for the kindness that you show to your visitors. We were greatly impressed."