"Horrible communication. Took hours to get the check in info because the system was down to register and did not receive until after an hour spent looking for the place. Arrived to an uncleaned apartment with all of the beds used, food/pans on the stove and garbage in the front entry way that stunk. Asked for a refund and was told I had to go through hotels.com which meant another hour in the phone. Still have not been refunded my tourist taxes despite repeatably asking. Had to drive another hour...

"The building itself is a must see. You can feel the history. The location is perfect. The guidance was so helpful before arrival since you have to find your way throughout historical town. Although we arrived late in the evening, we checked-in smoothly. Thank you very much to all staff."

"Giovanni and Graziella are fabulous hosts, made us feel at home straight away. A beautiful villa and a really tranquil stay. Great location between the mountains and easy transport to Venice. We will definitely be back! Grazie mille!!!"