"This is not a luxury house. Cheap second hand uncomfortable furniture, a smelly oven that may not have been cleaned for years (if ever???) and crockery that we needed to wash before we used it. We are not fussy people, but clean and comfortable should be a bare minimum.... Worst of all though was a chirping smoke alarm on the first floor landing, indicating a dead battery. On closer inspection, there wasn't even a battery fitted!! I offered to replace it if the owner couldn't arrange it for...

"This is a very well located hotel with stylishly furnished rooms and very comfortable beds. The kitchenettes in the rooms are handy - and there is a tesco express across the road. However, the first room we were allocated had an absolutely terrible damp smell. Luckily we were able to reach management via phone (despite it being 10pm) and they gave us a different room, which smelt fresh. This was fine for a couple of nights, but we wouldn’t have wanted to stay longer because the room didn’t have...

"Lovely apartment very close to shops, restaurants and train station. I would definitely book again."

"Very conveniently located and well fitted out apartment room with generous courtesy provisions supplied as well. Very handy secure parking in basement for an additional charge. Only minor issues were lack of air con (room gets warm even with windows open on a mid-September day), no microwave and a slightly soft bed. NB Rooms on third floor on Park Place side also overlooked by taller balcony flats opposite."

"We loved all the personal touched left by the owners, thank you."

"We had a particular room confirmed with the property. The room was not available at check-in despite confirmation. We were given a very substandard room. After a couple of nights one veryhelpful person at reception moved us to a better room which was appreciated. The property is in a good location but this experience was not as good as our previous visits."