"The room lost power on the first night (including air condition) , we sent a message to them as instructed we didn’t get an answer until 10 am and they said they would fix it in 30 minutes but they never came back and they didn’t fix it all morning. When we were leaving to start our day we reminded them and that is when they finally decided to fix it. We spent all night and all morning while we were getting ready without ac and it basically felt like we were outside for that day. The room was...

"It was lovely. Well situated. Beautifully designed. Very happy!"

"Our first time staying here and it wont be our last. It’s very clean, modern and well looked after and a perfect location. The front desk staff couldn’t be more helpful. Would definitely recommend staying here."

"Very comfortable room with good amenities and very clean. Good location right in the heart of the City of London … would definitely stay again"

"My only complaint is that the water in the shower was barely warm."

"We had a lovely stay overall. The location was excellent—it’s only about a 15-minute walk to Tower Bridge, making it very convenient for sightseeing. We also really enjoyed the balcony and the fresh breeze that came through the living room, which was a nice place to relax after a day out. A big plus was that the property offers a luggage storage room both before check-in and after check-out, which was incredibly convenient and allowed us to make the most of our time in London without carrying...

"This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the...