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"I booked this location strictly because day spa advertises a hamman/whirlpool, but it’s not working. You don’t find that out until you’re at your treatment ready to use it. They advertise it like it’s still available.The swimming pool looks nothing like the picture, the whole outside pool area is torn up. The bed was horribly soft, it’s an open air hotel,so when it rained the entire time the whole interior carpet gets wet. The place smells moldy. Definitely not an upscale hotel or spa as advertised. Be warned! This place needs major work!"

"Beautiful property."

"Location and beauty of the property is excellent. Food and beverage were way below Hilton standard. Property is in need of updating. Fabulous snorkeling."

"We stayed at this cozy little place the night we arrived in Papeete and again before flying out. The free airport shuttle was a lifesaver - staff were extremely friendly and did not hesitate to accommodate our 2 a.m. airport drop-off for our 4 a.m. flight. The rooms were simple but spotless, and it’s clear they put care into the decor - the beds were SO comfortable. Overall, a super convenient and welcoming stay!"

"great service and good location"

"Did not dine there. Rooms very clean. Staff friendly. They need an ice machine"

"One of my favorite things about Manava was the authentic Polynesian vibe. Beautiful place, wonderful staff. Loved being able to snorkel off our own deck - did a premium overwater bungalow for 2 days and private soaking pool bungalow for 1 day. It was fun to experience both types of rooms. The beautiful infinity pool was amazing. We just had a wonderful stay and would love to return again!"

"Our stay at Hotel Kaveka was made truly exceptional by the people, especially the front desk. We were so fortunate to be helped by Moa, who was a total wealth of knowledge. Instead of the usual tourist scripts, she gave us genuine, localized tips and clever hints that completely transformed our time on the island. The hotel itself is charming, with that authentic Polynesian feel you just can’t find at the big resorts, and the over-water dining view of Cook’s Bay is unbeatable. But it was the warm hospitality—and Moa’s expert guidance—that made this feel like a home rather than just a room. If you want a stay that combines a perfect location with a team that truly cares about your experience, this is it"

"We've stayed at the Intercontinental here many times and it continues to make us smile. This time was wonderful - especially the quality of the buffet dinners. Always a welcoming place that is dependable to take care of you with always weird arrival and departure times."