"I do not recommend staying in the family room at this hotel. The biggest issue was the air conditioning. The room had a centralized AC system that was not working properly and produced a very unpleasant odor whenever it was running. Unfortunately, during a heat wave, turning the AC off was not a realistic option. Since it is a centralized system, guests cannot control it themselves and must contact the front desk whenever adjustments are needed. After I reported the issue, we left the hotel...

"Bathroom had no counter space or toilet lid. Only one staff member was rude when my roommate tried to use a plug in in lounge when he said it was closed and was hateful"