B&B in Europe

"The room was clean. Staff was very friendly. "

"Great hotel in a great location with wonderful staff. Will start with some room oddities and annoyances: - half the plugs in the room did not fit our UK adapters, which included the one in the bathroom and both behind both nightstands, where we would charge our phones. - Ridiculous, comically small garbage cans, particularly in the bathroom. - no drawers to put clothes away in. Only 1 closet. Biggest annoyance - you have to book the pool in advance. 30 minute time slots Positives: - Great location, 10 minute walk to Waterloo station and the Eye - Good bathroom. Nice comfy tub and great water pressure in the shower - Comfortable beds - Good in-hotel restaurants. Joel being higher end dining (we went, it was good) and ICHI, a sushi restaurant (we did not go). The hotel lounge Primo was fabulous for drinks, munchies and people watching - Natalia in the Joel restaurant and Maleeha and Hanan in the lounge provided us wonderful 5 star service - Rooms service was good quality food and delivered fairly fast. One of the best clubhouse sandwiches I’ve ever had. Good pizza for kids - If we needed anything extra brought to our room (TP, towels), it was there within 10 minutes of calling front desk each time Would definitely recommend as a nice hotel with good amenities and a superior location"

"Be aware of 12.5% city tax"

"Had a lovely night at The Alan. The location is ideal, the room was spacious and spotlessly clean, breakfast was really good, and the staff as always were warm, welcoming, and friendly. Would definitely stay again!"

"I like the hotel staff and the gym is great for a hotel. However, I have to judge the hotel by the quality of sleep. The rooms are so warm I could not sleep. The thermostat did nothing. Such a disappointment for what could be a nice hotel "

"Room 1615: The carpet was heavily stained, particularly around the bathroom door. The refrigerator appeared unclean and poorly maintained, to the extent that we did not feel comfortable using it, even for complimentary items such as bottled water."

"Reception was helpful on arrival. I was asked what room I wanted and given a room that was quiet. As important it was cosy, clean and tidy, even had chocolates. The bed was comfy but not too soft and I had a good nights sleep. The Haxwell restaurant was good for fine dining, but for those with a bigger appetite might find it lacking portion wise, but there are plenty of restaurants too choose from on the doorstep. The hotel is well located for central locations and theatres either walking or a short taxi ride away. Compared to some, I found the room good value, just right for rest and relaxation. "

"Excelent property and service"

"The hotel lobby was beautiful, rooms are lovely. One member of staff was really rude at breakfast, made me and my son uncomfortable so we left quickly. A shame. Wouldn’t recommend "