Find all hotels by Red Roof Inn in Enfield, CT from SAR 302

"Friendly staff, full breakfast. "

"This place is a dump. So they use the parking lot for an airport parking service (LAZ Parking, if I recall the name correctly). You end up using them for the hotel shuttle. This place is rundown, with the lobby - that isn't all that nice - being by far the nicest area. The room is awful. Cheap, Big Lots type of furniture with the laminate coming off of it. You can tell the original carp came up the side of the walls to make a baseboard. They just sliced it at the floor to put laminate in its place...all of which was curling at the edges most likely from previous water damage. The shower drain was probably chrome decades ago but is just fully rust colored now. Bubbling wallpaper, as expected. TV was small, as you'd expect for a budget place, though I never used it. Fridge was loud but made for good white noise and it ran constantly - I never opened it. No idea on the heat/AC as it was cool out and I decided to just keep my hoodie on and not run it. I should have spent $20-30 more on somewhere better. I won't make that mistake again. Positives are that it is within walking distance of several places to eat and I didn't hear any noise the entire time I was there."

"Breakfast had a lot of options and everything was fresh. Room was clean and quiet. "

"Very nice room. Quiet clean. Good parking. Nice restaurant"

"I’ll start with positives. The hotel was clean and the room was spacious and comfortable. Breakfast was very good and we liked that they changed the selection each day. The negatives, about an hour before we arrived with my elderly mother I received a text message informing me the only elevator was not working that day and would be fixed by the next day. We stayed three nights and it was still broken when we left. We had to climb four flights of stairs to get to and from our room. Things break, but we found out from staff that it had been broken for several days prior to our arrival and to not be told until the last minute leaving us no time to make other arrangements was upsetting. The stairs were very challenging for us and many others. On arrival there was a “bellhop” to assist with our bags. The “bellhop” was a small young child. He was very helpful but they needed to have grown adults carrying people’s heavy bags. There was no bellhop present at any other time during our stay. We called the front desk for assistance when we checked out and someone did assist us but we knew he wasn’t happy to be carrying our bags. Our refrigerator was also broken. We had planned to keep food in the room and when we let the front desk know we were told they couldn’t do anything to fix or replace it until we left. The front desk clerk that was there late afternoon/evenings was rude and condescending and made us feel uncomfortable any time we spoke to him. He had a terrible attitude."

"My room didnt look clean had a smell to it ,sheets did not fit bed. Pool did not have towels out had to keep asking pool had too much chlorine it made kid cough .I wpuld not recommand this one "

"Walking distance to fast food places"

"Yes all fine"

"Property was clean. Amazing views in room. Excellent customer service. Good food and great atmosphere. "