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I had a wonderful stay at Hyatt Place Cincinnati Airport / Florence. The hotel was very clean, modern, and comfortable. The staff was welcoming, professional, and always willing to help. The room was spacious, the bed was very comfortable, and everything was spotless.
Breakfast offered a good variety of options, and the location was very convenient, with easy access to the airport, restaurants, and shopping areas. The complimentary airport shuttle was also a great bonus.
Overall, this...
"Reserved 2 rooms . Keys didn't work reliably. Floor was wet across the both rooms, rooms smelled wet stale. Attempted to ask about the floors Front desk had me on hold for 45 minutes and was not at the desk. Room had no soap or shampoo. Could not check out and go to another room or hotel if I wanted. Attendant at the "Continental breakfast" had no idea why floors were wet. The kiosk\digital remote front desk person finally responded during "breakfast" and couldn't do anything for me about the...
"Slow check in, confused instructions as to breakfast and bar offers. Didn't seem to want to spare the time to take care of customers. Room was clean but communal areas and elevators were dirty. Not up to a reasonable standard."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.