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"Todo es especial"

"Great customer service "

"Hotel was clean and comfortable; staff was friendly and helpful. Easy walk to restaurants and a grocery store. Quick trip to cruise port, would definitely stay again!"

"Excellent Service. "

"Clean room staff was amazing. Valet parking was very convenient "

"The breakfast at this hotel was excellent. The fact they had a waffle maker was a bonus. It's very stylised and well maintained. The rooms were clean and recently updated. Would stay again."

"Basic room, nothing special about this hotel but they benefit from a great location, short walk to Miami Ave and all the stuff that’s there but service from the staff could use a lot of work. We were checking in and yes it was F1 weekend and we had rooms booked. We repeatedly were told that they maybe would be ready before 4 but the front desk person was very aloof. When 4 PM arrived only one was ready and the other two took another two hours to get ready and in a staggered fashion, which was very frustrating. Additionally, other guests were experiencing the same issue we were and it just always seemed like a mess at check-in and nobody knew what they were doing. Moreover, none of the staff seem to be much bothered by any of that, and there was very little to no customer service or recognition about the wait times or messing up things or things like that. All they did was offer us some free drink cards thinking that should take care of it when in fact, those drink cards are limited to only beer and wine. Got a good rate, which is the main reason we stayed, but I don’t think I would stay there again, even if we had a good rate."

"Clean room, nice staff, well located! "

"Excellent property with classic charm. The staff went above and beyond and provided excellent service. The Sunday brunch was absolutely amazing and worth every penny. We were in town for a wedding and had a wonderful experience. "