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"The check in staff was rude. I had to wait a week to get my deposit back. My family got together rented 3 rooms so we could hang out together and utilize their pool. Front desk clerk started saying well we can’t have you coming and going. She acted like we were a burden for her property for a weekend stay. What a waste we were on edge worried about making a mistake and getting our deposits taken even though the furniture is stained closet doors broken and a dirty cloudy pool. What a horrible experience. Shame on the lady that checked us in and shame on the management."

"I was pleased with our stay!"

"I have stayed at this location several times for business trips and the staff is always friendly and helpful but on this last trip they went above and beyond. Partcularly the night auditor and manager (sorry I forgot names) My work assignment got extended and the hotel was fully booked due to a hockey event but the night auditor continuously monitored for cancelations to be able to extend my booking. The night manager helped expedite this and was extremely helpful as well. She even extended my check out time so I could get some sleep because my assignment was overnights. Thank you so much."

"Nice comfortable suite"

"The room was very clean and fully stocked with all necessities that you expect. Very friendly and easy to talk with the staff. I had the french toast for breakfast and it was fresh, hot, and on time. Very reasonably priced weeknight stay. Will be back!"

"They had a “be back in 5 minutes” sign up when we arrived. They were gone WELL over 5 mins. We had to wait an hour for someone to check us in. We had to ring the bell multiple times, at least 5. Then the man who checked us in was rude, like he was upset we were ruining his “me time.” The elevator was broken which made it hard to bring all our items upstairs, & I am disabled. There was makeup on the bedsheets, confetti on our floor, and a sticky substance on our coffee table. There was barely any toilet paper in our room. There were very visible and poorly repaired patches on the bathroom wall in multiple places. The worst part though? Someone actually WALKED INTO OUR ROOM - keyed themselves in - and said “OH I THOUGHT THIS WAS EMPTY.” We checked out before the night was through and will NEVER rent from Sleep Inn in Elkhart again. $112 for ONE night and they couldn’t even bother to give us more than a few sheets of toilet paper - let alone clean the room at all it seems. Horrible Hotel. Do not suggest. "

"Friendly and helpful staff! "

"Yes"

"clean room"