"The staff was excellent. The room was extremely small. I was a little irritated to see on my final bill that I was charged for a coffee. I was sitting at the reception waiting for the manager to complete my bill when one part waiters offered me a cup of coffee, which I accepted. I didn’t ask for it, but I thought it was a nice gesture only to find I was charged 7 1/2 pounds for it. That was frustrating "