"レセプションの担当者によって当たり外れが大きい。 荷物を預ける際にこちらが英語が得意でないのに、どうでも良い事を長々と説明され、理解に時間がかかっていると随分とイラつかれた。 観光から戻りチェックインする際には、違う部屋のカードキーを渡されそうになった。 また、国内線のターミナル3へのバス停の場所を尋ねたところ、ホテルのすぐ真向かいにカンタス航空のチェックインカウンターがあるのに、適当に違う方向を指差して説明された。 そして、同行者の泊まった部屋は、洗面台のゴミ箱の満タンのゴミが片付けられていなかった。"

"There were no teaspoons in the room to stir coffee or sugar when making a cuppa "

"Good location as we needed to go to the cruise terminal. Bit noisy as neighbouring hotel had loud music until late but it is central and easily walkable to shops, harbour etc. Nice restaurant buffet breakfast and good quality dinner although not the cheapest. Good hotel"

"Nice property, rooms are clean, and well maintained. Dining on site is convenient, staff are helpful, and friendly. Overall we enjoyed our stay."

"This hotel is now getting a little dated. My shower wa pretty old. The reality is that it was cheap to stay here and for the cost it was excellent. I am happy to have affordable nice accomodation. At the end of the day it is somewhere to sleep. The breakfast was dry md pretty ordinary."

"Great location, everything was easy! "

"This was my second time staying at this property. I will stay nowhere else in Sydney!"

"The room was very small, the bathroom was quite slippery, the bedsheets looked clean but smelled bad...one pillow case had dried booger...the admin staff almost seem not to want to engage with the guests...they charged for parking in the carpark, that should've been complimentary at least...not even a couple of bottled water in the very small fridge...over all we are not going to use the hotel again...and will not recommend to any of my friends who wants to go to Cairns...very disappointing."