"What started as a very stressful situation turned into the most magical holiday!
We were moved to this hotel after our original booking unfortunately had no check-in details and appeared to have been double-booked. Expedia told us we couldn’t check in until 3pm, and as it was around 4am, we decided to walk for an hour to the hotel just to see if there was anything they could do. To our huge relief, our room happened to be ready, meaning we could finally get some much-needed sleep.
From that moment, everything completely changed. The hotel was immaculately clean and had such a beautiful, fresh smell throughout. Our room was spacious and comfortable, the breakfast buffet had a fantastic range of choices, and the pool and loungers were absolutely beautiful in the warm sunshine. The food from the pool bar and the bakery next door was delicious, and every member of staff was warm, welcoming and incredibly helpful.
To make our stay even more special, it was my partner’s birthday during the holiday. The hotel kindly left him a little chocolate heart mousse and a lovely birthday note signed by the executive. Such a thoughtful touch that meant so much to us.
What began as a complete disaster ended up becoming one of the best holidays we’ve ever had. We’re so grateful to the hotel and its wonderful team for making our stay so memorable. We would absolutely return! ❤️"