"The brasserie food was amazing in the restaurant but the service was terrible. We had a 40 minute wait between finishing our main and being offered a desert menu. The main problem was that we chose this hotel as it had a later check out time of 11am. However on approaching the hotel at 6pm we saw road closure signs starting at 9.30 the next morning for a half marathon. This meant that we had to leave at 9am to avoid the road closure or we would’ve been stuck at the hotel until 12.30pm. If we had...

"A very well stocked room with everything you could need for a short stay. Reception 24 hour and very friendly and helpful staff. Walking distance to the centre of Norwich"

"Lovely, clean, quiet, and spacious courtyard double room with a patio. Staff very polite and professional. Provisional bill on checkout day had few items that i did not order, so a visit to the Reception desk helped to remove these items with no bother, and the revised bill was reissued with the correct items. The spa and leisure facilities were perfect and my full body aromatherapy massage treatment was so relaxing. The hotel's little touches were so thoughtful, for example the umbrellas dotted...

"Tis place is great. The rooms are perfect. And all the staff are polite and helpful. The food is perrrrrrrrfect. A great place to stay or just pop in for a drink or meal. Always good service all round. No"

"No complaints, lovely stay, great views, friendly helpful staff."

"After a long day at the hospital we had decided not to travel to in the rain and dark so had booked this Hotel , so glad we did met by a lovely friendly young lady who welcomed us to the hotel , got our key and opened the door to a lovely large room on inspection it was clean and spacious checked bed sheets clean and felt just like home , mattress protector on which is a bonus not all hotels have these, the bathroom was fabulous you could eat off the floor the shower was a good size , the only...

"The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again. "

"Nice room close to the lcr and my daughters accommodation block - so perfect"