البحث عن فنادق في داونستايت نيويورك من SAR 393

"Staff was Amazing"

"Great service, 24hr courteous staff, very reasonably priced cafe, central location, can even drive to hotel very easily. I rented a car from nearby enterprise for day trip super convenient and can drop after hours there, didn’t have to pay overnight parking"

"I have no complaints! It was better than I expected. Small room but perfect for a solo traveler. It was clean and quiet which was surprising given location. Excellent location and staff was always super helpful and friendly. I arrived super early to the city so had about 7-8 hrs before check in but they graciously held my luggage while I explored. They also provided drink vouchers for the pub located by the lobby which was awesome !! Good experience and would book again."

"Love the staff ,they're very kind and welcoming. Nice people. The hotel was as promoted,no hidden fees or whatnot. Very clean. I will return."

"There is no longer easy free wifi access or a smart tv"

"We stayed for 2 nights and liked the room, amenities, location (walking distance to the Broadway theater, that we attended), friendliness of the staff (allowed us to leave the backpack for a few hours after we checked out), and yes, the price - in other words all main components of an enjoyable hotel stay in NY."

"Only bad thing is the elevators in the morning hours for breakfast. Other than that all was great, great place to stay!"

"The rooms are very clean, comfortable, and reasonably priced. The staff is really nice and helpful. The lobby is beautiful. The Upper West Side has parks, restaurants, stores, entertainment, ice cream shops, and more. The subway is two blocks away. I am very glad I chose this hotel for my vacation!"

"Great location and friendly staff. The room was clean and quiet."

"clean room Breakfast Air conditioning"

"Super convenient for getting around the city. Small space but works since you are not really in the hotel for the day. We did have a sink that got backed up every single use. Made the sink dirtier than it needed to be. Not ideal but we made it work."

"Infelizmente o hotel nao tem mais condições de estar em funcionamento, muito menos com 4 estrelas. Sujo, mal conservado, ar condicionado funcionando mal, improvisado e com barulho, infelizmente nao tem nada funcionando e muito menos com a limpeza e manutencao minima."

"No shower pressure, didn’t get soap until 2 days into stay. Digital key didn’t work last day of stay."

"The hotel is in a perfect area for times square commute however the amenities weren't as helpful. The fact that every time we needed ice, we had to go to the grab and go shop but they limited us to 1 cup of ice each time. I understand that they are the only spot that provides ice for their shop and the hotel so they have to limit supply, but it was extremely hot during my stay and ice was a must!! Other than that, everything else was ok. The room was smaller than I expected but it worked out...

"I chose Arthouse Hotel because of its location and had already booked another stay for the following week. Unfortunately, I canceled that reservation after this experience. I arrived before check in due to an event. I wasn’t expecting a room immediately, but rather than offering to see if anything could be done, I was simply reminded that check in is at 4 PM. Despite the hotel’s strict non smoking policy, one elevator had a strong cigarette smell. I also encountered two housekeeping employees...

"The staff at this hotel is amazing. Very friendly, attentive, and helpful. However the property itself is really run down and dirty. The room had marks all over the walls, the cabinets were covered in dings and marks, to door cases were chipped. Overall the hotel felt like a Motel 6 once you got into the room. For example there was a random ice bucket on a shelf, but no liner, cups, etc. The bathroom drawer was sticky and hard to open. Needs a refresh."

"It is very nice an well kept. The elevators are really small."