"A lovely stay for large family, gorgeous garden for kids to unwind and all to catch the sun, even in April. Great family kitchen where we chose to gather although good sitting room. Lovely walks from the house including a good pub for kids and food."

"Was not able to check into the property as there was no one there. I wasn’t given the access codes to the property before arrival and when I tried to contact the company over a few hours no one responded. They eventually did but by that time I had already booked another property and didn’t go back."

"Good customer service (I had to extend my stay but change rooms, the cleaning staff moved by baggage between rooms for free). Overall clean and well maintained. The only warning I have is that the heat build up is pretty bad in the rooms and there is no air conditioning, just windows that you can open and a fan provided. I would recommend it for the cooler months but avoid it come mid June through September."

"Studio extremely noisy due to proximity with road and entrance but also can hear everything happening with next door neighbor and upstairs neighbors. Didn’t sleep at all"

"Apartment doesn’t look as nice as the pictures. Place was clean and good space. Run down on outside and corridor. Pls be aware that apartment has one portable aircon and not central. I had asked before I booked about a/c and was never told they meant a portable unit. When I requested a portable fan for the bedroom as it was really hot, I was told they would bring one the next day as it was late when I arrived. But the fan never came even when I asked again. I also asked for more shower gel a...

"We booked a family room at W6 Hotel Hammersmith for late June/early July 2026 with our infant and 12-year-old. The W6 Hotel experience was likely the worst we have ever had (and we've stayed in London several times in budget-friendly properties, no complaints). On arrival the basement room was so dirty, smelly and unliveable that we left after only five minutes and moved to a Holiday Inn for the night. Staff promised the advertised nicer family room would be available the next day (the pictures...