"excellent house right in the centre of Bala with amazing nature scene as well as local amenities. My family and I had fantastic time here, and Karl & Helen been great host to support us in our stay. will definitely come back again in summer."

"Excellent location, lovely decor and layout. A lot of effort has clearly gone into every detail.Sarah and Dave were very helpful and considerate. Would definitely stay again for a longer stay!"

"The owners don't communicate. Place was not cleanwith lots of things broken, including, shower, toilet and taps and door and steps up to it. Mold all over. Smelt terrible. Not vaguely as described. Only stayed one night as too late to find anywhere else. Asked for discussion on refund. They will not respond. Was also impossible to get in touch with Expedia to try and sort out. They only provided the full details of venue two hours before check in after constant ringing and messaging. I suggest...

"Absolutely horrible !!! Staff were horrible and the owner was cursing at me and never got the keys to my cabin even after it being paid and money taken out my account !! Waited for 5 hours just to be told “there has been a double booking” and not even getting a refund or any other cabin !!!! Unprofessional service and behaviour from the owner and the staff ! So disappointed with this company!!!"