"Listed as a “Luxury Hotel” - this is not a Luxury hotel. More a camping resort & SPA with rooms. There are often maintenance issues in a hotel, what matters is how they are handled. I expected the below to be resolved in hours, but it took three days: • Batteries in A/C (not actually air conditioning) remote - after asking 3 times was given the batteries out of the unit in reception. • No shower gel in shower - asked 3 times. Design issues: • Shower - no shelving, everything has to go on...