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"Very friendly staff who had great English. Nice room. Best location in Altstadt next to Monkey Bridge and gate. Loved our stay."

"Everything stood out. From the wonderful staff to the beautiful surroundings! I could live here! I want to make special mention of the superb service, speed, professionalism of Sebastian at the front desk and Ramon and Robin at the bar. They made our stay all the more enjoyable."

"Great location "

"From the moment we walked in, everything was amazing!! The staff, the food, the room, the location, everything was perfect and would definitely stay there again. Highly, highly recommended this hotel. Thank you for making our stay in Heidelberg the very best. "

"Hospitality at its finest the staff are friendly and very helpful. The location is perfect and the rooms are warm and cozy definitely will return "

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"Clean room & helpful staff. "

"The hotel is great but for us it’s the parking that makes the difference. Good, safe car park under the hotel which is chargeable extra, but it’s worth it. "

"Amazing service and the .The location is amazing! Right in the old town area. Super amazing historic hotel. "