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"The check-in counter is one of the smallest that I have seen among all the five-star hotels that I have been to. The staff could have easily directed some group check-ins and executive level customers to the executive lounge. The daily cleaning staff and the turn-down service staff are two different teams based on the staff self report. However, it seems that the daily cleaning staff also does the evening turn-down service except for the first day. The room cleaning service and turn-down...

"因為冷天中央暖氣，房間又不能開空調，又沒有窗…很焗…廁所又有臭味…最後要換過另一間房..稍為好少少"

"Happy stay ;-)."

"住宿乾淨，職員服務到位"

"The hotel elevator is too small, and there's only one. The waiting time for the elevator is quite long."

"Clean rooms, friendly staff, convenient location"

"Excellent. Thanks. Very Kind service. Good location"

"Staff was friendly and helpful"

"基础设施还是可以的，唯一的小问题就是洗澡水放了很久都不是很热，不符合酒店标准"

"房間舒適，職員有禮。"