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"Very pleasant staff when arrived. Had to park on the street though as car park was full. The room had a smelly shower drain. ‘Dot’ attempted to fix it but decided to move us. Excellent and newly refurbished room on the top floor. Staff are so friendly and attentive. Nice continental breakfast. ‘Dot’ was working at breakfast too - nothing was too much trouble. This lady needs a promotion!! Thank you"

"Comfortable bed, clean room. Breakfast wasn't good"

"Brand spanking fresh"

"Lovely modern rooms and good aircon."

"Wonderful stay . Spa was fab and the breakfast incredible"

"No airport shuttle. Staff said easy access via a monorail, which it turns out was not operating for our early morning flight. 10 minute cab ride $20. Adjoining restaurants in ResortWorld were all sterile and not appealing."

"Quiet and very easy to check in..convenient to trains,buses and tram"

"A clean, well maintained, and picturesque hotel in a lovely location. Reception staff and bar staff were helpful and friendly, the restaurant was a little more chaotic with missed food orders, unable to answer questions about food, and dropping used breakfast cutlery in our laps causing us to have to change clothes. The room was fine, although somewhat basic lacking any standout touches. The iron provided was fairly useless and caused brown stains on my white shirt the morning of attending a...

"Perfect for our quick stay in Birmingham"

"Good location, clean rooms, modern facilities Nespresso machine & dishwasher comes handy"

"Buffet breakfast with plenty of choice"

"Breakfast should really be included in the price of the room. Staff in restaurant were very pleasant, but not consistent with the pricing."

"Lovely hotel, beautiful restaurant, excellent breakfast and staff."

"Spacious rooms, helpful staff, great location, and excellent value. There's a good pub (the Bear) and French Bistro (Bistro Pierre) downstairs. They were in the middle of some renovations while we were there, which is understandable, but the disruption was minimal."

"I loved the Hotel food was great staff was amazing especially the guy who looked after me in the bar he was from Mexico great man thank you 😊"