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"Checkin was horrible and highly congested. The hotel is in multiple buildings far away from the waterpark. The building/room was quite old and rundown. Very loud at all times of the day/night. The only thing about our stay was that the waterpark is unmatched. Waterpark pools/slides/kids areas are wonderfully maintained. Kids had a blast swimming, but coming back to our room was a nightmare."

"Doors in building B are really heavy and slam shut whenever people enter/leave rooms. Ours had about an inch gap so it was really noisy. Waterpark was fantastic."

"You can tell this is a new hotel because there were a lot of things that just weren’t quite right. I’m not saying it was bad. Just many bugs to work out. This is an expensive resort so hopefully everything will get better in the future. The pool area is kind of small but this hotel is not really geared for children. Otherwise ok."

"Excellent service but indoor pools need ventilation"

"Large room!"

"Good room layout and size. Access to two excellent golf courses."

"Staff was rude .when asked for help they seen rude refuse to help sometimes."

"Overall for stay and park passes it was a great deal."

"Absolutely a beautiful place to stay. Yes there’s not a huge waterpark but enough to keep small kids happy while the adults enjoy the grounds and live music."

"WE LOVE THIS RESORT, WE ARE ALREADY PLANNING OUR RETURN! YOU HAVE TO GO NOWHERE YOU CAN STAY ON PROPERTY FOR DAYS IF NEED BE!"

"The room was filthy, looked like the bathroom floor had never been cleaned, ever! There was no soap, or shampoo, or Kleenex in the room at all! There were no washcloths in the room at all! The king-sized bed had queen sized sheets covering the mattress (part of the Mattress). I GOT BUG BITS ON BOTH LEGS WILL SLEEPING! woke up in the middle of the night itching and in the morning, I had red bumps in several places on legs! I will never go back and would strongly discourage anyone from...

"Expedia were supposed to give me $20 food credit and was told to mention it to staff as I did they seemed confused and told me to just charge it to the room so I did exactly what they told me after leaving I was charged an additional $28 for food"

"I love the atmosphere of the property and the amenities but the property was ant infested. Ants was coming out of the base board bed frame. Also out of the garbage can"