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"ac had to be turned back on every few hours. fridge broke three times and maintenance needed to bring new ones. pool and hot tub was closed even tho i specifically bought this booking because expedia said it was available. fire pit was nice and they had a great fourth of july celebration"

"Fantastic, beautiful property. We definitely want to visit again. Great for families."

"Loved the breakfast!"

"No major complaints from regular 3 star hotel for a ski trip. Pros - large sized rooms with 4 single beds - hot tub - close to slopes - many separate common areas Cons - dated hotel - limited/fixed breakfast options - "

"Room was nice, clean, and comfy cozy. Kids enjoyed the pool. We were slightly bummed there was no coffee. Beautiful area."

"Love ithis hotel's industrial urban feel and proximity to shops and restaurants. Parking is close and included. The sheets and pillows are heaven. No kidding. I am not a Keurig coffee fan for a number of reasons: single use plastic and flavor among them and that is their lobby offering. But the staff are authentic, friendly, and just awesome. Interior room quietest option. This was a return stay."

"It would probably have a better review if the power had stayed on. I realize it wasn’t their fault, but the power went off and it was out for about 12 hours."

"Made the mistake of going on 4th of July week. They Had an event charging 100 a person more to eat and see fireworks. otherwise no dinner. Restaurant was closed. But luckily we could see fireworks from our balcony, yet there was a gigantic tree blocking our whole view. We didnt eat, we didnt see fireworks, I went there because It was haunted. I like ghost hunting and it was my reason for choosing it. Somehow I booked through expedia yet they booked someone else the haunted room I choose when...

"Very good !"

"The staff was friendly, when we first arrived the room we were put into smelled of fish, tv didn’t work , and AC didn’t work. They moved us to a ground level unit. Unfortunately the first floor seems to be housing tenants with odd behaviors. The hallway smelled of cigarettes. And out side both entrance “tenants” would hang out with other tenants and cause a commotion. The second room had mold on the beds headboards and the windows did not latch properly. The carpet felt wet and we did not walk...

"The room was dirty and garbage hadn’t been removed from previous guests. It stunk and was musty. The staff did the minimum to welcome us and definitely won’t be back."

"Staffs are very kind and friendly."

"Smoke detector missing. Toilet seat loose. Lights too dim. No bar soap at the sink. Body wash and conditioner bottle in the bathroom were empty."

"Very clean and cute hotel. Will stay there again."

"Great property with clean rooms, welcoming public areas, amazing views, and quality food & drink choices for breakfast and snacking."

"Everything clean, pool beautiful, all staff extremely pleasant and helpful, location perfect and near all conveniences!!! I’ve stayed here several times and I absolutely love it!!!"

"The room was very clean and the staff were friendly and helpful for our needs. The breakfast was limited and it was make your own type of choices such as bagels, slices of three kinds of bread, and English muffins. You can toast them by yourself and small individual packaged butter were provided. Not cream cheese nor jam. Not hot meals such as eggs nor bacon, sausage. We however enjoyed the bagels every day! There were some fruits available. We also loved the jacuzzi, a large tub very much....

"Smoke alarm randomly started beeping at 5am until around 6:15 got not apparent reason. I walked into main office to find nobody there I decided to pick customer phone at counter but got no response... Later at checkout counter assistant claimed that I never responded to his phone answer.... I'm deeply not satisfied."

"The rooms were impeccably clean and well designed for comfort and space The pool and gym are well maintained as well as the outdoor property A clean safe location in Brattleboro !"

"Laptop got stolen from the room"