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"We stay at this hotel several times/year. Always a great experience and very clean always!"

"It was clean and beautiful. The staff I interacted with were very helpful and kind, but they did not have enough staff in many areas, such as checking and in Muskies. The food was good not great."

"Property was very nice. Very close to the new river gorge bridge & lots of great hiking trails. Breakfast was very nice and we ate dinner one night at the restaurant there and it was good. Lots of locals there. The room was clean and the bed was very comfy. Staff were great to talk with about the area. We would stay there again"

"Ok"

"Most importantly, the cleanliness of the room and the staff were absolutely excellent. We stayed in the Hawthorn North Suite. Room: I would have enjoyed a firmer mattress. My wife had no complaints, but I had to place a pillow under my legs for back comfort. The soaking tub was quite nice; however, only one person could fit in the tub and there were no built-in water or air jets. Cottage: There was a beautiful, in-tune piano to which we had access. There was also a pool table in the...

"has been recently remodeled. clean."

"We had trouble with the lack of signs to get to the zoo and had to detour numerous times due to Christmas lights going up in Oct."

"Older. Needs a refresh. Water never got hot. Just tepid. Bed was very comfortable. Staff was awesome! Overall a good stay. Just bummed about a cold-ish shower."