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"You have to walk up various hills to get to your room or wait in long lines to be shuttled via a 3 person max golf cart. The cart service is almost nonexistent during early morning hours which means that on most mornings you are walking down to the main building area or parking lot. Sometimes even when you get to the main building the doors are locked and no staff can be reached. Several times I called for golf cart service to be picked up to only be told that the staffers have not arrived or...

"The staff,property and services were absolutely an outstanding experience 😁"

"All inclusive was definitely worth it. Staff were so helpful. Swim gear to borrow on site was a nice plus!"

"The resort was clean and the employees were great. But the Cafe that had coffee and pastries was closed for the season . We went the last week of August. Also, the menu in the restaurant is very limited. We thought they would have seafood. The advertisement on the resort wall said, lobster, seafood , fish and evening specials. It wasn't anything like that. They had some fish sandwiches, hamburgers, taco's, and salads. So prepare ahead for food. Taxi service on the island is very expensive. ...

"Best vacation and best proposal. This place was amazing."

"The Ritz did not disappoint! We look forward to coming back in the future"

"This was a 5 star stay, minus the 20+ minutes sales pitch about attending a timeshare seminar with the semi-aggressive trying to book you. Tbh, if that was not there, this would have been perfection. The room was very clean, modern, and comfortable. Much better than we expected. Loved the bracelet cards btw. The pool bar is convenient and Kerry is very nice and made amazing drinks + got us food daily (the veggie wrap was shockingly good, with coleslaw) and customized stuff for our kid. It...

"The room was the relief of every day. The air conditioner was working hard but was doing a good job. The room was very clean and they offered to change out towels and sheets everyday. The breakfast was great to start the day with and the restaurant attached upstairs is phenomenal."

"Cab drivers on site!"

"Great location clean could use a little more amenities but over all it was great"

"Excellent place to stay on Saint Thomas. The owners are very responsive, friendly, and accommodating. Clean and spacious rooms a short walk from downtown Charlotte Amalie. This is a small, locally owned "hotel" that has an intimate, relaxed vibe. Easy access and parking."