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"Staff very polite. The room was clean but I went to open the curtains there was a bunch of crumbs piled up underneath. I was not informed ahead of time of the 20% surcharge for possible damages to room. Would have been nice to given heads up ahead of time."

"Bad room service. There weren’t enough towels for guests on the room. When we asked for more towels. They never delivered to the room. Only 1 elevators was working. We had to wait for it like 30mins or more . The room wasnt ready at our arrived time. They gave it to us 30 mins late. No free breakfast even though it said it on the reservation"

"Very nice hotel"

"Staff was nice The rooms were clean"

"Loved our stay here. Parking was a little chaotic but expected anywhere in Seattle."

"Very easy access in and out, parking lot nearby affordable 2min walking distance. I did not see an elevator I did notice some people asking for one due to luggage. Overall good place"

"Terrible place. Mold in the sink, shower and toilet. Small thin towels, no bathmat. No daily maid service or linen change. In room coffee arrangement was cheapest and scantiest imaginable, Bed only moderately comfortable. Staff only minimally helpful."

"Had drain flys in the room. Very outdated and did not look clean due to rusted appliances, bugs, & fixtures. We came back one day and our bathroom light wouldn’t work the front desk had to get switch a breaker for it to work again. It did for what was needed but will never stay again and they need to update their pictures."

"I love the friendliness and easy going staff. The mini golf was amazing. Walking distance to everything"

"A couple of improvement to the following and I would have rated it overall excellent: (1) breakfast is 6:30-9:30. A lot of guests including us felt it would be good to have it 6:30-10 am. Many times, they ran out of items by 9 am. (2) the bathroom in our room did not have enough hooks or any rods to hang towels. The shower was only half closed and so the water would leak out to the floor of the bathroom and the shower was not adjustable enough to allow for the walls to be washed down after use."

"Cool"

"My second time here and loved it. I love that each floor has a different artist. The rooms were clean and spacious. The kitchen staff was great and they made a amazing London Fog."