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"Amazing staff!"

"We had a pleasant stay at TMS Hotel. The staff were friendly, pleasant, and very helpful throughout our visit. We stayed on the 17th floor and enjoyed a beautiful ocean view, which was definitely one of the highlights of our stay. The only downsides we noticed were the outside noise at night, which could be heard even from the 17th floor, and the elevated deep bathtub, which was a bit difficult to get in and out of. Overall, we enjoyed our stay and appreciated the great service and breakfast...

"This was our favorite hotel in the 3 cities we traveled to in Vietnam. The photos really don’t do it justice… it’s much more luxurious than I expected. The rooms and facilities were very clean and well maintained. Everyone was very sweet and helpful. Reception and bellman greeted me by name during the whole stay. Indoor pool was gorgeous and rooftop bar was very nice. We didn’t use the onsen or gym so cannot speak to that. Breakfast was ok. So many great options to eat around the hotel as it...

"Some rooms bed had bed bugs but staff helped us to get clean room which was on 8 floor and elevator just worked from 7th floor"

"広大な敷地で、どこに行っても綺麗に整えられており、ビーチリゾートをいい気分で存分に楽しめるホテルです オーシャンビューとはいえ、2〜3階の建屋が多く、眺望はまずまずといったところ 高層階を希望するなら部屋の種類を確認したほうが良い 部屋は手の届く範囲の清掃は行き届いており、大きな不満は無い 少し年季が入ってきているので天井付近など、高い箇所の壁の黄ばみや扉のレールの埃は見られた アメニティはデフォルトで用意されているのはそこまで多く無いが、追加で依頼すると色々持ってきてもらえた スタッフの対応は大変よく、子連れにも優しかった 3つのレストランでディナーを食べたが、どこに行ってもとても美味しかった 朝食はどこのレストランに行っても似たようなメニューだったが、VIVE...

"Had an excellent 8 day stay. Everything works, was thoughtful and comfortable, which speaks to all the staff's hard work. Have never stayed at a hotel where housekeeping made up the room while we were at breakfast! We stayed in the executive suite, and the view was so so worth it. We could enjoy the beach without being at the beach. Even after 8 days, I looked forward to the breakfast buffet everyday. Fantastic espresso and Vietnamese style coffee, with delicious food catering to all...

"I had a wonderful stay at Splendid Hotel! The hotel was clean, comfortable, and in a great location. The staff were incredibly friendly, shutout to Rosie and Cindy!welcoming, and helpful throughout our stay, which made us feel very well taken care of. The room was cozy and comfortable, and everything was well maintained. Overall, it was a lovely experience, and I would definitely stay here again. Highly recommend Splendid Hotel to anyone looking for a comfortable and enjoyable stay! ❤️"

"We enjoyed our stay at the resort. The breakfast varieties only for east Asia"

"Good location and close activities eateries"

"Great nice peyote Hoyle I’m a good location with great kind service"

"The room was very clean, the staff very nice and helpful, breakfast was good and the AC was working very well, also it’s located in an area surrounded by stores and restaurants! Yes I would recommend this hotel to anyone visiting Hanoi."

"Good 4 stars"

"Great location and the staff are super friendly. Should be renamed to Ritz Carlton or Four Season for such an excellent service and customer satisfaction."