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"Need mattresses updates."

"Helpful & polite staff. Breakfast was lovely. Would love the option of a mug for hot beverages instead of tiny tea cups. But have to say location, cleanliness, food, staff are all spot on. Will definitely return."

"The room was clean and tidy and the staff was lovely and helpful."

"Great, spa pool was ok, but be careful walking on the tiles, room was clean and size was decent for my husband and I, thank you for the stay"

"Our room was clean, quiet and the bed was very comfortable. The block out blinds were so effective that we slept in until 9.30am! The communication leading up to our stay was also good and they replied promptly to my questions. The check-in process took a little longer than expected as I didn't have my physical driver's licence on me so I had to send a screen shot of my digital licence from the VicRoads website. The breakfast service needed some staff visible on the floor as it was hard to...

"Room with balcony was a bonus, only bad part was the balcony was next to the big vents so they were a tad noisy at night. Room feel was exceptional, I would stay here again."

"The checkin process was smooth and the gentleman who checked us in (Johnathon??) was very friendly. We booked a 2 bedroom suite and unfortunately the room did not meet expectations especially when paying over $600 a night. The window frames had dust all over them, the shower was mouldy and the water temp was either scolding or freezing and we had the hot water run out on 2 occasions. The display pillows on the beds had stains on them, the towels were thin and scratchy and the furniture was all...

"This was a great location and clean hotel. I’d stay here every time I’m in Melbourne."

"Great Location friendly staff. The restaurant was amazing food"

"CBDの中心でカフェやレストラン、バーなど近くにたくさんあり、部屋は狭めですが、スタッフの対応、清掃など素晴らしく、またぜひ泊まりたいです。"

"Everything about our stay was fantastic. But we would have preferred for the bacon at breakfast to be a bit more crispy."

"Great customer service at reception"

"Very clean and spacious"

"Hotel was good. Not Ideal location however very friendly staff. What I experienced though was that they should Improved their serving of rooms as it got to 3pm and the room was not cleaned. Had to asked twice for some towels to have a showers."

"It was beautiful stay, perfect for a romantic staycation. Staff went above and beyond to make sure we had the very best experience."

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