Family Hotels in Venezuela from SAR 674

"Estuvo muy bien"

"todo muy bien excepto el aire que no funcionó bien "

"Amazing!!"

"Yes the food was good the stay was good the staff was good "

"Excelente "

"Good"

"Very pleased with this hotel! We did encounter a problem but the way they resolved it was so impressive! Very good management!!"

"El hotel esta en muy buenas condiciones, la habitacion y desayuno excelentes. Unico contra es que no hay nada abierto cerca la media noche, ni el bar ni servicio a la habitacion. "

"This is meant to be a five star property but instead you get one star service. There are no bilingual staff here, so should you not speak Spanish and you have any issues you will have problems. The building is showing it's age and basic amenities such as internet are not great. Even the TV in the room required updating and maintenance as it had horizontal lines throughout. This brings me on to the main issue of this stay, which was maintenance. Although the hotel sent two emails on the actual day of arrival (one in Spanish and the other in English) stating the opening times of all their facilities. NONE were available due to maintenance being carried out. You would think having two pools for example, that you split when you close either but not here. Didn't even stay the full duration and rebooked into another hotel. Bad experience and definitely not returning "