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"Property had some great facilities, beach, gym and water sports all positives. Rooms a little tired, food very mixed bag and staff genuine and super nice people, but a little ineffective at the same time. A basic example was no water on the room on arrival, checked with reception who said it’s housekeepings fault, ask them the following day, they said it’s not them it’s reception and we never received any water. I think it’s too strong to say we regret staying here but I wouldn’t stay again....

"Great accommodation with lots of activities especially for families. Staff were fantastic especially David in the activities team. Downside was the food and you can't snorkel from the resort, but it does say that on the website."

"The staff were really nice, the food was excellent. The kids loved the pools, the rooms were clean. The kids had a great time kayaking and paddle boarding. Warmer linen would help as it was quite cold at night. The buffet was great but occasionally there were issues with getting cutlery and the kids buffet kept running out and it took a while to refill Other than that highly recommend"

"Love the location, staff is friendly and helpful. The cat 🐈 that lives on the property made everyone happy."

"This is a great place to stay with a family. It is quiet, safe, and friendly. We loved the pool overlooking the sea and snorkelling/spotting sea creatures in the reef in front of the hotel. We paid a bit extra for a beach view but I think all the rooms would have a nice view as it’s quite small. The provided breakfast at Cafe Vila is excellent. It is close to the Port Vila and a very short and easy bus journey to get there. Pick up for activities is super easy. I highly recommend booking...

"We had an excellent stay. Staff were super friendly, food was great and the water sports were a big hit with the kids. There were a large number of mosquitoes on the island, make sure you bring insect repellent with you."

"Had a bad experience when a hotel driver didn’t collect us as scheduled at night and we felt in danger. Didn’t feel like evening staff knew much about the tours or options for transport available. Parts of the hotel room were broken such as the security latch on the door and fan knobs. Wardrobe doors wouldn’t close. No options for streaming on the TV without compatible devices. No snorkels available for use or hire. Felt it really wasn’t a 5 star hotel standard."

"Basic room in a tranquil location, could do with a bed side table. Breakfast provided was good. No on-site food or bar for other meals, but supermarket and other restaurants within walking distance. Staff were amazing."

"Loved our stay. Staff were amazing. The snorkelling was great, just as expected. Hideaway is very relaxing, quiet with few residents. Even with day trippers, it didn't seem that busy. Food was great. Not alot of options but this the Beach Bar near by, there is plenty for all. Will definitely be going back."

"For one night we stayed in the studio and there was mold in the"

"The staff are amazing, if not for this wonderful crew The Moso would not be what it is without them. Their beautiful smiles, they remember everyone’s names and ensure every part of your stay is catered for. Remember there are no shops near by other than the village shop which holds minimal items, so pack the extra nibbles and treats. The bistro at the resort ran out whilst we were there. Remembering you are on a secluded island & delivery of items can take time."

"Great location. Good amenities. Menu options limited - but breakfast included. The room was very good with everything you need. WiFi could do with a boost."

"Room was very clean and housekeeping everyday. Supportive staff and great customer service, cool room and comfortable. We couldn't enter casino due to smoking inside casino."

"Endroit magique.. le gros coup de cœur de notre voyage"

"Loved poppys. Loved the staff and the relaxed family atmosphere. Its not too big but has everything you need at a great price. Loved the tree house."

"Great resort stay, facilities were great, staff were helpful and friendly. However quite far from town, so really good if you wanted to stay on resort or rent a car. Take into consideration. Our stay was fantastic."

"Peaceful, relaxing, and a great place to unwind. The view was amazing and we looked forward to every meal overlooking the water. Snorkeling, paddling boarding, sea kayaking, and private access to water within steps of our bungalow. The staff was kind, friendly, and absolutely wonderful. We loved it here!"

"Very clean and well organised. There is a pool and a bar/restaurant if you don't want to go out to eat. Very well located just a few minutes away from the city's centre and various supermakets. It might get a bit noisy in the evening because of the bar's evening specials, but it's not too bad"