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"Room: large and cleanliness is top notch. With a fairly large wardrobe containing a safe (password lock), different sizes of yukatas (bathrobes) and slippers (learner - for hotel indoor use; plastic flip-flops - for both indoor and outdoor use). Centralised air conditioning sometimes can be too hot, so you can ask for a circulator fan at the front desk. Staff: same as other places - sometimes can be more friendly when you speak Japanese; nothing more to ask for, really. Parking: despite the hotel owning a lot of parking spaces, during peak seasons it still can be very crowded but no worries, staff will guide you to the nearest public parking space which then can be used for free when presenting the parking coupon the staff gave you during check in. "

"A small food hamper was provided to get started. Unexpected but pleasantly surprised. Very spacious unit. Could not ask for better "

"Excelente vista y habitaciones "

"Staff was very nice, overall amenities were very good (nice gym etc). Very clean with regular upkeep, accessible laundry and common rooms on every floor. Shuttle every 20 mins to base of the lifts. Excellent value-Highly recommend!"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"All good"

"A fabulous spot to unwind."

"Great location on the slopes. Hote looks a bit dated from the outside but is lovely inside. Nice room with private onsen, good breakfast and helpful staff. Convenient ski locker room and ski in ski out was great. "

"Had the best stay! Will be back!"