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"Good Service and English is good from the customer service. "

"全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。"

"Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!"

"こもれびの湯は、新しく、とてもキレイで、景色を楽しみながらのんびり入れました、また行きたいです。"

"We have a wonderful stay in Lake Toya Resort"

"Etablisement magnifique avec des vues couper le souffle sur le lac Toya. De grands espaces intérieurs sont propices à une détente maximale Très belle piscine intérieure également"

"Very friendly and helpful staff. Breakfast buffet was high quality."

"The hotel locates at the more peaceful side of Lake Toya, which we enjoyed. It’s new with helpful staff. The 24 hour snack station is a nice touch."

"枕など汚れが目立つ事があった。 トイレットペーパーを支える器具が外れかかっていて壊れていた。すぐにフロントへ報告し対応は素早かったが、もう少し細かい点検はした方がいいと思います。"

"レイクビュー部屋からの景色が最高でした。 花火も良かったです。 露天風呂8階月の湯からの景色 食事も最高でした。 又訪れたいホテルです。"

"good"

"子どもがすごく楽しく過ごせていてよかむた"

"Beautiful lakeside view, friendly & helpful staff, delicious buffets, however, facilities are dated & in need of an upgrade"

"I loved the onsen and the room. Location is perfect."

"This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu."