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"Wish they had a hot tub. Place is seriously lacking on the hot tubs. Hot tub shortage at this place. I have made a list on my top 30 recommendations for the resort. 1. I wish there was a hot tub here 2. Would be perfect if they had a hot tub 3. They really should’ve added a hot tub 4. A hot tub would make this place elite 5. Missing one thing—a hot tub 6. This spot needs a hot tub ASAP 7. Imagine this place with a hot tub 8. A hot tub would take this to the next level 9. Only thing it’s...

"Nice place, Very clean and Quiet and Nice views. I just wished the store stayed open later. If not, they should have vending machines for the late night."

"It was a lovely staff. "

"The best thing about this "resort" is the bar staff. They were great and made food that was good. The room was comparable to a Motel 6. There was one restaurant and it was mediocre at best. A couple of nights, the food was edible while the remaining evenings, we just ate salads. The same restaurant does breakfast too and it was OK for breakfast. The girl at the front desk was rude and 2 members of our party of 10 were on the other end of the property. Apparently there was a room to move us...

"Amazing experience!"

"The staff is the shining star of Emerald Resort. The resort is in need of updating, it has a great location and all the rooms face the beach but it is rundown. Which gives off as not being clean. At breakfast one of my travel companions' breakfast came with butter packets and one of the butter packets had already been used. Plus the sugar bowl had empty packets in it and the jelly packets had food smeared on the bottom which says they reuse them for other guests."

"It’s ok for the price, hard to travel to and from when it comes to town, the best part is the airport is next door and the staff was great, the hotel need updates,& the gym is a no go…most likely I will never stay there again…"

"Our room was amazing. We enjoyed the whirlpool and large shower with bench. The beds were extremely comfortable, but our absolute favorite part of the room was the view from our balcony. We had the furthest room away and loved sitting on the balcony of the Dubloon, listening to the waves hit the shore. Extremely relaxing! The only negative we had with the Bucaneer is the service at the Terrace. The wait staff was extremely slow and the one dinner that we had reserved, we actually ended up...

"It's an older hotel dilapidated definitely needs love You can see where it used to be a big hotel but now a lot of empty space where things used to be where the hotel used to thrive I assume"

"If my review was solely on the view and the staff it would be a perfect review However the rooms and property need maintenance the sliding glass doors need roller replacement little hot water The pool was great and we were treated to a barbecue The on-site restaurant has excellent food and dining choices we had dinner there enjoyed the seafood soup the shrimp tarts and jerk chicken pasta Also included in stay was breakfast which was very hearty eggs potato’s and bacon However no where to...

"The king size bed in the room was old with the hump in the middle. The room housekeeping was erratic, a couple of days no housekeeping, a few once a day and a few twice a day. Cleaning of the room was superficial, no cleaning of patio. We did not use the spa.The fittness room was nice but the steam room is at the spa."

"This property is rented as a waterfront view. Half the time you’re there you will be looking directly at the side of a cruise ship that completely blocks any view of any water. I don’t know how this was overlooked when describing the property, but I think that everybody should know this before booking a waterfront room here."

"It was a last minute booking and the team went above and beyond to not only accommodate me but assist with any requests I had. Cute boutique hotel with amazing views and attentive staff. "

"We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were...

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"Clean room and close proximity to things without being in the middle of everything. "

"Great location. Beach was amazing. Restaurant was really good. Snorkeling was excellent. Room was okay. Would stay again. "

"My room was filthy and had to be changed, the Italian restaurant was not available and that was one of the reasons why I booked that particular resort. The hot tub wasn’t working properly and it was full of bugs. There was only one bar and the food wasn’t very good."

"Great room and staff"