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"This hotel exceeded our expectations. The rooftop bar was delightful, with an amazing view of Florence. The gym was well-equipped and just adjacent to the bar, so you could enjoy the view from there. We had a few things we needed help with, and the staff were so helpful"

"It wasn't breakfast included. For the amount paid, the expectation would be to have breakfast included. Food expensive, but decent taste. It was not clear from the description for an English speaking traveler that this is a camping spot. The towels were smelly. There was a wet towel already inside the bathroom on the shower flower. No space to leave that towel. The person at the reception wasn't really welcoming. We stayed at other hotels where customer service was so pleasant, cared, small...

"IQ Hotel Firenze is my favorite hotel in Italy! The staff goes beyond my expectations in every way. The breakfast buffet is amazing in quantity and quality. The location is perfect, central to both the Duomo and the mercato centrale. "

"Das Anwesen ist sehr schön, die Zimmer sind in Ordnung, relativ klein. Der Shuttle-Service ist toll, das Frühstück war okay, aber einen Aufpreis für Omelette / frischen Orangensaft von 8€ fanden wir in Anbetracht der Hotelkategorie und der Zimmerpreise nicht angemessen."

"Reserved months in advance for a May stay. Minutes walk from S.M. Novella train station, major sites, central market and restaurants / shopping. The buildings is 14th-century old, with thick walls, high ceilings and atmosphere. That is part of its charm. Nevertheless, the beds were clean and comfortable, the bathroom was modern, the breakfast buffet was beyond simple continental, and the staff was professional, attentive and friendly. We will stay there again."

"Breakfast was very good. Nice selection. Staff wonderful."

"Everything was great at this hotel! We stayed in 5 cities across Italy this trip and this one was the best! Huge room, excellent firm bed, super clean, the staff was excellent, breakfast was fresh and lots of selections. We will definitely stay here again on our next trip to Florence!"

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"Room was very modern and clean. Right in downtown Florence infront of Tram station that will take you to airport or train station"

"Fabulous hotel - great staff room location character and food."

"Cuarto privado con baño, limpio y lo necesario, el desayuno muy bueno, el staff muy amable y servicial, tiene lavandería, cafetería, piscina y además muy cerca caminando a la estación de trenes y a las atracciones turísticas Muy recomendable"

"Lovely and very clean room. The staff are there 8 am to 8 pm and very nice. The best part is that this is on a quiet street and only 15 min from just about everything. Fair warning, there is a steep flight of stairs to enter. The staff is there to help with your bags, but you need to be able to walk up these. The amenities are simple and just enough. "

"This hotel is well located to the train station and a quick walk to everything you would want. The hotel itself is very dark. Dark grey walls, dark wood. It is not modern at all. Breakfast was fine. Linens were good but the hotel itself is kind of depressing. One of my friends had a terrible experience as her room was located above where the hotel empties the sewage and the smell went i to her room. Hotel did nothing to help her. "

"Amazing stay! Beautiful property! The spa is a wonderful amenity."

"The hotel had a great location. It was on a busy street, but was quiet at night. It was close to many historical sites, including Duomo. It was also close to restaurants, bars, and many boutiques. The room was clean and had a great view."

"El hotel está muy bien ubicado y es muy bonito y limpio. La habitación que nos proporcionaron estaba muy lejos del lobby y llegar estaba un poco rebuscado, había que tomar dos elevadores., sin embargo, era grande, de dos niveles (funcionó para nosotros, pero para una familia con hijos pequeños o adultos mayores no funcionaría). Las camas muy duras, pero creo que eso en general en toda Italia. El personal muy amable y el desayuno muy bien, suficientemente variado."

"Updated and modern design."

"Although the room was small, the bed was comfortable and room was quiet. the staff at the front desk were extremely helpful and friendly. John prepared a bag for breakfast for us to bring because we had to leave before the start of breakfast. we were able to get coffee before we left. the hotel is close to the train station and the marketplace. I would stay here again."

"Very cleaned rooms , one of the best location , close to the airport and city centre"

"Incredible hotel in a perfect location. Staff is extremely helpful and friendly. Will always try to stay here."