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"The staff were very friendly and helpful. The property was well-maintained and our room was well-kept. The hotel is in a great location, close to all activities. "

"Hotel and grounds are beautiful. Both of us were upgraded to junior suites for free. One had WiFi, thick curtains and no fridge, the other had thin curtains, fridge and no WiFi. Jacuzzi bath filled to 3 inches in half an hour, below the jets, so not great. Shower tile grouting left a lot to be desired. Swimming pool was lovely. Staff were really friendly, but their communication was poor. We ordered room service for early morning coffee, but it only arrived on day 4, after telling them about it...

"Muy hermosa experiencia todo 10 de 10 súper recomendable..! "

"I wholeheartedly recommend staying at Deluxe Volcan! There’s no better way to experience the beauty of Baños. This boutique hotel hosts only four rooms, which creates a sense of exclusivity and allows for very personalized service. I truly appreciated how friendly and attentive the staff were throughout my stay. I was warmly welcomed with a drink and given a detailed overview of the area. I also valued the daily advice I received from the staff on how to best experience Baños—they really...

"Muy limpio, el personal muy muy amable, está en las afueras de la ciudad pero es muy tranquilo "

"Great place in Baños "

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"Excelente servicio, linda atención, fueron muy gentil con nosotros, la verdad un lugar donde volveremos a hospedarnos"

"Great location! Great breakfast! But poor cable reception"

"Friendly staff, well located and very clean."

"Es un sitio muy bonito pero es caro "

"Ubicación, limpieza, comodidad y atención de la recepcionista,muy amable y atenta "

"Staff was really good and ready to help after my long journey. "

"Terrible todo. Limpieza, accesorios del baño papel higiénico mala calidad. No recomiendo este lugar"