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"The breakfast was edible. When we checked in we had no water. Tried calling front office without success. Had to walk two flights of stairs to get to reception to get water in the showes after we checked in after 9pm. There wasn't even a bottle of water in the fridge to drink, And even tho we checked in late, within 5 minutes after check out time, despite our inconvenineces, we were being called to check out even tho the stay was much less than 24 hours. Nice property tho generally but if you...

"The location is ideal. The private beach is amazing. The staff isnt efficient during breakfast service and I was told there were no beach towels at 7:45am to check back after lunch. Then my keycard stopped working took a while to get it back."

"I wasn't treated with hospitality concerning me canceling a reservation"

"The bar was good and the rooftop especially. Jonathan i think"

"I had a fantastic stay at Kapok. The entire staff was rather warm and welcoming. Kareem at front desk went above and beyond to ensure that my stay was comfortable. In particular the breakfast was sumptuous with a wide variety of dishes. The panoramic city view was picturesque. I’d definitely recommend this hotel to anyone looking for a comfortable stay and a tasty morning meal. Thanks again Kapok! 😊"

"Great food; helpful and friendly staff; excellent location close to the airport and beach."

"My stay was very good....customer service good, the rooms was clean...the breakfast was great. All round VERY GOOD!!"

"Comfortable room and great breakfast "

"Very clean, friendly helpful staff, delicious breakfast!! Will definitely return… Thank you for all your hard work."

"Ok"

"We had a great stay at this property. The place was clean, well-maintained, and comfortable, and it met our family’s needs very well. There was a minor issue with the water needed for the requested laundry, but aside from that, everything was great. Overall, we enjoyed our stay and would be happy to recommend the property to others."

"My room was great but my sisters room had a large waterbug that ran under the bed , otherwise it was great and i felt right at home"