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"It was visible but did not use the pool"

"Disappointed overall. Did not get access to our room until after 4, although check in was at 3. No decaf coffee or tea available. I requested towels twice on saturday, once in early morning, once around 3pm and both times they were being laundered. A resort should have enough towels for its guests. No cream for your coffee at breakfast. On a positive note the view was beautiful, the hotel was beautiful but tired. Needs a refresher. Overall not worth what we paid."

"Magdelena Grand never fails to satisfy to our every need whenever we vacation there. From the warm hospitality to the exquisite menus, you will always regret not staying longer. "

"I stayed in a wheelchair accessible room. All was excellent except the shower. There was no way to not flood the whole bathroom area as shower area was small and had no curtains. I suppose if you're not showering it would be ok. Wonder if the normal bathrooms have the same absence of a splash enclosure."

"Ocean vlew clean room .No soap, telephone or workinv tv "

"I did not go to the spa, but the pool was a comfortable area"

"A utterly beautiful setting. Staff all very friendly and accommodating. "

"Hotel is new and clean. Staff was very friendly "

"The hotel was over priced. Vegetarians did not have any choices for dinner. The staff were very friendly. "

"Great property with courteous staff especially Amelia and Makeda. We only spent one night but it was very enjoyable. The breakfast however left much to be desired, was disappointed with the options."

"Personal guest information should never be shared with outside individuals. Regardless of whether the staff or administration personally know someone, a guest’s presence and details should remain confidential. Privacy and security are fundamental expectations when staying at any hotel."

"We thoroughly enjoyed our time here. Rooms and all the grounds were kept very clean and tidy. The staff was quickly responsive and friendly with all our needs. The continental breakfast was delicious and plentiful. The pool area was pristine for relaxing and swimming. although the restaurant only served breakfast (restaurant was not open lunch & dinner) and the swim up bar inside the pool was not open, staff was readily available at the bar, which is right next to the pool. Staff assisted us...

"We had a lovely room, great location, pool is clean, drinks & food are very good. Unfortunately some of the serving staff are very slow or ignore you. I think they could triple their sales on food & liquor if they just trained or changed the staff? Front desk staff is excellent. Room was very well maintained & clean. Cleaning staff is very good. "

"Room was in good condition. Staff were extremely friendly and courteous and worked as best as they could within a the many flaws of the hotel. Ice machine broken, bar unmanned, room service every other day, ineffective communication between room and front desk (had to use WhatsApp) no tv (had to use your personal streaming like Netflix) and when it wasn’t working, no maintenance available until 11:00 pm that night. No food available at beach front bar on the first day. Shout out to Jamal who...

"Room was clean. However check in information was misleading "

"The environment is serene! There’s a vegetable garden and beautiful plants on the property. I prefer being indoors, but could not resist spending time outdoors, the layout is practical, but beautiful, inviting, cosy and tranquil."

"The room was good. Only had a WiFi issue when I first got there "

"Horrible and tacky "

"Great experience at this guest house. Very good value. Clean room. Efficient and basic - my room had strong A/C, mini-fridge, microwave, kettle, towels, private bath/shower. Safe! As a single, female traveler-it’s safe and easily accessible. The staff are welcoming and cheerful. Strong recommendation 😁"

"The staff were extremely helpful especially when I had my money stolen from another beach location. Excellent food in the restaurant and beautiful location and layout of the complex. Very handy for the beach and a beach bar next door at Sandy Point beach club. Downside- no wifi in my room which caused me problems with contacting various people or organizations. Also to have the tv remote for the room costs an extra 100 ttd which seems unfair. No entertainment but you can go to the Sandy Point...