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"Very clean and modern hotel. Friendly helpful staff, nice breakfast choices in a very nice restaurant area."

"Great place to stay at. But that $30+ for parking was too expensive."

"Everything was great"

"I loved my stay. The staff were so welcoming. The amenities at the hotel were wonderful. Best experience I have had at a hotel, definitely will be returning....."

"The rooms are small. The chair in the room is kids size. Horrible lighting in bathroom. The shower heads are different in depending on the room. No microwave in your room. "

"The Valencia was the perfect river walk hotel,...the staff was friendly and helpful, the room clean and very spacious, the architecture beautiful, it was close to all the amenities And it was reasonably priced. "

"This is my third time staying here and I have definitely noticed a few things have changed and not for the better. Just seemed to me the customer has to suffer with minimal housekeeping and not the customer service there was before."

"nice people "

"Close to the downtown Riverwalk area and very walkable. The property seems older and the elevator wasn’t reliable. We had to walk from the 6th floor to the 5th floor because it continually skipped the 5th floor. "

"It was such a pretty hotel ! Really nice and quiet and perfect for pictures ! I didn’t eat breakfast at the hotel but the staff was so nice & friendly "

"Very comfortable hotel, with easy access to the beach"

"Absolute scam. Over 200$ in hidden deposits and unrealistically strict on standard of the room. They also don’t have free breakfast or a gym for a resort of this caliber that is ridiculous. Overall huge scam."

"Room on 5th floor. Street noise was terrible. Room outdated but clean. Appreciated free coffee in lobby in the morning. Used the gym twice and had what I needed. Location definitely the selling point. "

"It was an amazing stay the staff was amazing and sweet very accommodating."

"Overall, I liked the old historic feel, but when I first went into my room, I noticed a half-eaten strawberry on the floor by the bed that housekeeping must have missed. The front desk could have shown better customer service; neither lady that worked there when I arrived seemed very unhappy and just very cold to me. The valet Manager and valets though were very helpful"

"Property was grading customer service"

"Very updated and beautiful hotel! The staff was amazing and the breakfast was hot! This is probably one of the nicest hotels I’ve stayed at. Parking was easy, but location is just okay. I do wish it was closer to the city, but that’s a pro at nighttime because it’s so quiet. The hot tub was great! Pool was clean and a basketball court as well! "

"The first two times we stayed here the rooms were so nice. Evidently some rooms have not been updated. Unfortunately, we stayed in one of those our third stay. Bed was very uncomfortable and bathroom very outdated. I will not stay again in one of these rooms. This is sad for such a nice hotel. "