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"I was laying in the bed watching tv, when something caught my eye. It was a roach crawling on my pillow. I jumped up and tried to kill it, but it got away. I immediately called the front desk to ask for a room change, but the front desk clerk advised that they were completely book. I advised that I wasn't staying in that room and they had to do something. He asked if I'd like someone to come to the room to try to get rid of it. I said yes. The guy came and at first we couldn't find the roach....

"Very nice property and rooms were great. It was a good visit back to Houston and close to the Stadium to watch the Astros. Parking was the only thing that the information could have been more open getting the parking pass to leave and return from the property. Other than that snaffu our stay was great with no issues. Thanks for clean rooms and the warm cookies."

"We appreciate how clean the workers kept this property. It is older but well maintained. No dank smells. All fresh! Breakfast is very busy but good, including made to order tacos and omelets. Beds are ok, could be more comfy, but they worked for us. I loved the access to the beachside bar as well as the deck lounge chairs with an amazing beach view. We’ll stay here again. Front desk folks are friendly too."

"Very nice atmosphere the the staff very nice i recommend this hotel and condos very highly Because people work there care so much"

"Breakfast was awesome. Staff nice. Pillows awful!! No one f p llow"

"very nice stay however bathroom floor had a lot of hair stuck to it and the in-room coffee maker didnt work. They brought a new one right away. everything else was great and the staff was friendly and helpful. a free cocktail each evening was a nice bonus"

"Close to everything. Staff very accommodating!"

"No free parking around."

"Great "

"Great"

"I enjoyed the Hyatt Regency Houston West! I was there for work and they made it so easy to check in/check out. It is in a good location and the food/drinks at the restaurant and bar were good. I did have a small issue with the water in my room at 11pm my first night and they addressed it immediately and even gave me a voucher for breakfast in the morning which was so nice of them. and of course feeding the koi fish was so fun. I will be back"

"Great location, but old building, need a major remolding."

"Room was very outdated. Minor repairs could be done to improve appearance such as fresh paint and adding fresh scent to room. Didn’t smell fresh or truly feel like a deep clean. "

"What a disappointment! ….They trick you with the pictures, Becareful. Rooms were very old, and outdated. Room was not clean at all, surfaces dirty, stains on walls and shower, and floors dirty. Found some mildew. Could not wait to get out and thankful it was only a 1 night stay"

"Na"

"Dinner at onsite restaurants for adults"

"Easy to check in, great rooms and staff always helpful"