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"My stay at La Copa Inn was great overall, but the check‑in process was inconvenient. My confirmation email said check‑in was at 3:00 PM, yet when I arrived, staff told me it wasn’t until 4:00 PM. They gave me the pool bracelet, and parking permit, but I still had to return at 4:00 PM to get the keys, which disrupted my plans. Other than that, everything else about the stay was excellent. I hope they update their communication, so guests receive accurate check‑in information."

"Two problems; 1) One of the elevators was out of service, and that inhibited getting to the 3rd floor. 2) I could not charge my Tesla at the destination charger (there are two stations and both were inoperative). Parking was very crowded and there were violations of Handicapped and Tesla charging spots."

"Issues with mu reservation and they do not clean my room"

"Thank You"

"It was so much fun and everything available that we didn’t have to leave."

"It was a great place to stay! Clean room, great staff,"

"Buena habitación en general nos gustó la estancia"

"This was the perfect place to stay while we were in San Antonio for our daughter's Air Force graduation. We were 8 miles from base, the traffic in the morning wasn't terrible at all! The property itself was very nice! We had stayed in a 2-bedroom so we could have the living room and space for family to gather. The pools & lazy river were wonderful!"

"Muy limpio y espacioso el hotel, gran playa y alberca"

"Great hotel"

"The staff were fine and friendly. Check-in was very slow, but I understand they were busy. There was only one person checking everyone in, which seemed to create a major bottleneck. I can only assume the delay was either because there was only one employee working or because the rooms were not ready for guests. There should definitely be a better system in place to get guests checked in on time, especially during busy periods. We didn’t receive our key until around 5:00 PM, which was frustrating...